Seaside Appliance World

Warranty and Return Policy

Every appliance we sell is tested before it leaves the store. Here is exactly what is covered, and what is not.

Used and refurbished appliances: 30-day replacement warranty

Your warranty starts on the day of delivery or pickup and runs for 30 days. It covers how the appliance works (function), not how it looks (cosmetics). Used, refurbished, and scratch and dent appliances are sold in the cosmetic condition shown in the photos and in the store.

If something stops working properly during the 30 days, call us at (850) 407-2140. We handle it in this order:

1. Repair first. We send a technician out to repair the appliance at no charge.
2. Replacement next. If we cannot repair it, we replace it with a like-kind appliance: the same type of appliance with similar size, features, and condition.
3. Refund last. If we cannot replace it with a like-kind appliance within the warranty period, we refund you.

A replacement appliance is covered for the rest of your original 30-day warranty period. Refunds go back to your original payment method, and when we issue a warranty refund we pick up the failed appliance at no charge.

Scratches, dents, and damage during transport

• Scratches and dents that are on the appliance at purchase are shown and disclosed before you buy, and they are not a reason for a return.
• If you pick up an appliance or deliver it yourself, any damage that happens during your transport is your responsibility. We cannot accept a return or exchange for damage caused during customer transport.
• If our team delivers your appliance and our team damages it, that is on us. Tell us within 48 hours of delivery and we will make it right.

New appliances

New appliances carry the manufacturer’s warranty, and the manufacturer’s terms apply. If you have a problem with a new appliance, call us first at (850) 407-2140 and we will help you get it sorted out.

What the warranty does not cover

• Damage from misuse, accidents after delivery, or moving the appliance after we deliver it
• Damage from improper installation by anyone other than our team
• Damage from power surges, flooding, or pests
• Damage during customer pickup or self-delivery (see above)
• Cosmetic wear after delivery or pickup

Returns for other reasons

Appliances are not returnable for change of mind. Please measure your space and doorways before you buy. If a fit problem shows up at delivery, call us the same day and we will work with you case by case.

How to reach us

Call (850) 407-2140 or visit us at 1833 N East Ave Unit A, Panama City, FL 32405. Keep your receipt. The warranty covers the original purchaser for the appliance at the address on the invoice.